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ANGIE HOULOOSE |
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Rank:
Training Manager The Training Manager develops, evaluates, maintains and administers all aspects of dispatcher initial qualifications, qualified dispatcher recurrent and proficiency training, and dispatcher continuing education training. The manager monitors and assists Communications Training Officers in their performance of training duties. This position works under the supervision of the Communications Center Director and maintains Lead Operator qualifications. Essential Duties and Responsibilities: * Select, evaluate, develop and maintain all training and evaluation program materials * Develop and maintain all training program documentation * Develop and administer dispatcher qualification final examinations * Prepare and present classroom lectures * Monitor all recurrency and re- certification requirements * Assist Communications Center Supervisor in scheduling training necessary to ensure all staff maintains qualification * Teaches Emergency Medical Dispatch to all new employees * Perform recurring duty as a dispatcher and Lead Operator in the E-911 Center * Develop and administer an E911 Outreach Education Program * Develop and maintain Communications website To contact the Training Manager:Address: 1210 Golden Gate Drive Papillion, NE 68046 Phone: 402-593-4407 Fax: 402-593-5763 E-mail:
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