logo Sarpy County Nebraska

Sarpy County Nebraska

 

911 Call Volume

2016
911 Calls: 54,795
(as of November 30, 2016)
 
          • Wireless 911 Calls Received: 44,071
          • Wireline 911 Calls Received: 10,292
          • Voice Over IP (VOIP) Calls Received: 432
          • Average of 146 Calls per day
   
2015
2014
911 Calls: 57,340
911 Calls: 49,661
   
   
  • Wireless 911 Calls Received: 46,171
  • Wireless 911 Calls Received: 38,813
  • Wireline 911 Calls Received: 10,745
  • Wireline 911 Calls Received: 10,494
  • Voice Over IP (VOIP) Calls Received: 424
  • Voice Over IP (VOIP) Calls Received: 354
  • Average of 157 Calls per day
  • Average of 156 Calls per day

___________________________________________________________________________

Non-Emergency Call Volume
   
2016
Non-Emergency Calls: 157,140
(as of November 30, 2016)
   
          • Non-Emergency Calls Received: 88,185
          • Outgoing Calls : 68,955
          • Average of 450 Calls per day
 
2015
2014
Non-Emergency Calls: 171,920
Non-Emergency Calls: 158,244
   
  • Non-Emergency Calls Received: 95,254
  • Non-Emergency Calls Received: 97,456
  • Outgoing Calls : 76,666
  • Outgoing Calls : 60,788
  • Average of 450 Calls per day
  • Average of 434 Calls per day

___________________________________________________________________________

Call Answering Times

National guidelines for urban/rural communities recommend answering 90% of calls within 10 seconds

2014: 93.26%

2015: 94.25%

2016: 94.00% (as of November 30, 2016)

___________________________________________________________________________

Emergency Medical Dispatch Call Processing Times   

National guidelines for urban/rural communities recommend priority emergency medical calls be processed within 90 seconds of answering the call 90% of the time

2014: 89%

2015: 93%

2016: 95.55% (as of November 30, 2016)