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Sarpy County Nebraska

CAD System

Motorola CAD

The current Computer Aided Dispatch (CAD) system was implemented in August of 2000. CAD is how all calls are created into the computer system and how officers are dispatched to incidents. The CAD screen and the Status Monitor work together to allow dispatchers to keep track of all law enforcement officers and fire/rescue equipment.  By the end of 2003, our CAD system will be upgraded to offer enhancements to the dispatchers which will assist them in being more efficient in their job assignments. 

Built into the CAD screen, we have several other programs running in order to effectively serve the public safety responders as well as the citizens of Sarpy County.

AT&T Language Line

The AT&T Language Line is used to assist those callers who do not speak English. It can be used for incoming calls to the center or for the dispatchers who need to call someone who does not speak English. Through the AT&T Language Line, the dispatchers have access to over-the-phone interpretation for more than 140 languages 24 hours a day, 7 days a week to assist all of the citizens of Sarpy County who need law enforcement or fire and rescue assistance.


NCIC (National Crime Information Center) is a computerized index of criminal justice information. It is available to federal, state, and local law enforcement and other criminal justice agencies and is operational 24 hours a day, 365 days a year. This information assists authorized agencies in criminal justice and related law enforcement objectives, such as apprehending fugitives, locating missing persons, locating and returning stolen property, as well as in the protection of the law enforcement officers encountering the individuals described in the system.  The State of Nebraska's system is NCIS (Nebraska Criminal Information System).

The National Law Enforcement Telecommunications System, (NLETS) is an interface to facilitate communications with other law enforcement agencies throughout the country including vehicle registration, driver history and criminal history record information.

Through NCIC, the dispatcher has access to:

- Driver’s Abstracts/Histories
- Registration Files
- Criminal Histories
- Stolen Article, Security, and Gun files
- Stolen License Plate, Vehicle, and Boat files
- Missing Persons (adult or juvenile), Wanted Persons, and Unidentified Body Files

Law Record Management System (LRMS)

The Law Record Management System (LRMS) links all law enforcement agencies in Sarpy County so they are able to share information with each other.


The TDD (Telecommunications Device for the Deaf) machine is built directly into our CAD system. The computer recognizes the incoming tones and will automatically send a message to the caller to let them know they have reached the Comm Center. There are 8 pre-programmed questions/statements that will be sent to the caller with the touch of a key. This allows the dispatcher to create a call for service while still keeping contact with the reporting party.  


The RACAL machine records all phone conversations and the main radio channels which are used by the various agencies which we serve. The phone and radio traffic is recorded onto a type of DVD. These recordings are saved for a period of 5 years. Many times the Communications Supervisor has to make tapes of these recordings which are used in criminal trials.