On Oct. 15, the Sarpy County Treasurer’s Office, in conjunction with the Nebraska Department of Motor Vehicles, will launch a new vehicle registration and titling system called VicToRy.
The modern system will allow the Treasurer’s Office employees to provide faster, better customer service. VicToRy will provide expanded online services, improved fraud detection and prevention features, and a new streamlined process that requires fewer forms from customers. VicToRy also eliminates a number of manual processes, reducing the opportunity for errors.
“VicToRy is replacing a dated system that hasn’t kept up with technology, so there will be huge benefits for both customers and our employees,” Sarpy County Treasurer Brian Zuger said. “I’m excited about the potential to add new features to the system, and I know it’s going to allow our office to focus on ways to improve our already strong customer service.”
All DMV offices across the state will switch to the new system on Oct. 15.
“All of our representatives are trained on the new system, and the state has gone through extensive testing. But with any new piece of technology, there’s always going to be a learning curve, and we’re asking for patience as we work through any potential hiccups,” Zuger said.
For convenience, many of the services provided by the Sarpy County Treasurer’s Office are available online. You can renew your vehicle registration online at dmv.nebraska.gov or pay your property taxes at Sarpy.com/Treasurer.