About Sarpy 911

Sarpy County

Photo of 911 dispatcher

Photo of 911 dispatcher

The Sarpy County Emergency Communication's Center (Center) is staffed by public safety telecommunicator professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire, and emergency medical resources. The Center is the Public Safety Answering Point (PSAP) serving all of Sarpy County including answering wireless calls for Offutt Air Force Base.  The Center is located in Papillion, NE.

The Center dispatches for all eight of the public safety agencies in Sarpy County,  including all fire districts, police departments, and the Sheriffs' Office. Dispatch staff are responsible for receiving, prioritizing, and sending appropriate assistance to the citizens of Bellevue, Gretna, Papillion, La Vista, Springfield, and greater Sarpy County.

The Center staff consists of thirty-two full-time dispatchers, four senior dispatchers and four lead dispatchers who are supported by a training and quality assurance coordinator, telephone system and technology manager, three communications technologists, three public safety information system specialists, an administrative specialist, and a director.
Fully trained dispatchers maintain certifications in Emergency Medical Dispatch (EMD) and Cardio Pulmonary Resuscitation (CPR). In addition, dispatchers continue to improve skills and knowledge through on-location training and attendance at industry specific classes and conferences.

Sarpy County Emergency Communications Center Hours of Operation

The Center is staffed 24 hours a day – 365 days a year. The Center is a secure facility and is open to the public through prior arrangement only.

Contact Us

Dial 911 for an EMERGENCY.

Call 402-593-4111 to report non-emergency police or fire information.

Director:  William Muldoon

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